[email protected] wrote an interesting post today on
Here’s a quick excerpt
Mr. Frank Eliason, Citibank’s Global Director for Social Media and book author of “@Your Service" confirms his keynote address to industry executives on customer care, social media, digital and mobility, Attendees to IMT’s 4th Global Contact Forum come from around the world, to focus on leading edge technologies and management methodologies for better customer service.
(PRWeb November 29, 2012)
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